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CRM POWER USER Urgent! CRM Power User Needed

CRM POWER USER Urgent! CRM Power User Needed
Reference ID 2611
Job Category Senior System Administrator
Technical Field Business Analysis
Job Description
Preferred Experience - Experience doing CRM user support
- Minimum of 2 years experience working with a package CRM system.
- Experience with business process re-engineering.
- Able to write database queries using SQL
Location Tokyo
Salary 5 - 6.5 M?
Work Type Permanent
Required Character - Strong Japanese and English verbal and written communication.
- Personality traits: Negotiation skills, conflict resolution, relationship building and the ability to listen.
- Willingness to learn.
Company Description High Tech Product Maker
Responsibilities * This position requires fluent verbal and written Japanese language skills.
- Support global CRM & E-commerce Applications.
- Ensure that business functional teams have correct understanding of the software application deliverables from design, process, and end user training.
- Support User Experience to leverage the out of the box capabilities of the CRM platform to create a useable information system with efficient customer interactions.
- Provide Systems Analysis support with gathering requirements, formulating and defining scope and serve as a liaison between the technical team and end users.
-Work with the CRM technical teams and business users to resolve issues and plan support for upcoming business changes.
Description of Benefits Holidays: Weekends and national Holidays
Messqge our consultant
Others Additional Notes
* Reason for Opening: Replacement